LED Light Bulbs Australia Shipping Costs, Returns & Warranty

The LED Shop Australia® ship high-quality LED bulbs for cars, trucks, boats and caravans Australia-wide. We guarantee all products for 12 month.

Find information below on LED Light Bulbs Australia Shipping Costs, Returns & Warranty.

Do you have a physical store?

The LED Shop Australia® is an online store operating out of Melbourne. We don’t have a physical/pickup location, however, we offer our customers several shipping options.

What shipping options, prices and delivery times are available?

Shipping Declaration: By placing an order you declare that you have read and agree to our Shipping terms. Express Post is still the fastest shipping option, however, please note Australia Post have suspended their ‘next business day delivery guarantee’. If you need your product urgently, to avoid disappointment, check Australia Post’s current estimated delivery times for your specific location.

Orders within Australia

Orders are shipped via Australia Post from Melbourne within 1-2 business days (ie excluding weekends) of your order being placed. Transit times are estimates only and will depend on your location, you can estimate delivery times here.

Small/single orders

Parcel/Standard Satchel (3-7 business days*) $9.90

Express Post Satchel (1-2 business days*) $15.40 – limited to 500g satchel

*Estimated ‘in transit time’ depending on your location. 

Larger/repeat orders

Courier – by quotation

Orders outside Australia

We currently ship to Belgium, Canada, France, Germany, Netherlands, Norfolk Islands, Norway, Sweden, UK, USA.

First-Class Airmail $30 (1-2 weeks)

Parcel Tracking & Lost Parcels

Once your parcel is shipped you will receive an email notification with a Tracking Number. We have never lost a parcel within Australia, but in the event, this happened, we contact Australia Post to investigate.

  • If Australia Post can’t locate your parcel, as long as it doesn’t show on tracking as delivered, we will send a replacement or issue a refund
  • If the parcel tracking shows as delivered (but you didn’t receive it) we are unable to replace or refund these parcels.

Goods & Services Tax (GST)

Products purchased within Australia included 10% GST. Shipping within Australia includes GST.

Products purchased from outside Australia do not include GST in the total price.

Warranty, Refunds and Returns

Warranty

The LED Shop Australia® products come with a 12 Month Guarantee / Warranty. 

If you have received a faulty unit, send us an email describing the nature of the failure. We will send a replacement item free of charge. No postage fee is charged to customer for Warranty Replacements.

Refunds and Replacements

Choose carefully as we cannot replace or refund an item if you have either changed your mind or if you have ordered the wrong product directly from our website.

If an employee of The LED Shop Australia® has recommended an incorrect product over the phone or via email, we will substitute the product for the correct item and send it to you via Express Post at no extra charge.